During working days, most inquiries are reviewed and answered within 12 hours. For questions involving product specifications, customization details, or bulk pricing, the response time may extend slightly to ensure accurate and complete information. Maintaining clear and timely communication is an essential part of how we work with international partners.

We operate as a direct manufacturer with our own production facilities, and have a foreign trade company. This allows us to manage raw material sourcing, printing, converting, and packaging in-house, giving customers greater consistency in quality, more flexible customization options, and clearer communication throughout the production process.

Our product range focuses on party printed paper napkins like colorful printed napkins, hot stamped paper napkins, shaped paper napkins, paper cups, paper plates, and related paper tableware products. Different sizes, folds, layers, and paper grades are available to meet varied functional and aesthetic requirements.

Our products are mainly used in party supplies market Family get-togethers. They are suitable for restaurants, hotels, cafes, weddings, parties, corporate branding, seasonal promotions, and private-label retail programs.

Yes, we mainly just do customized products, we produce them according to the color artwork provided by our customers, including size, ply, color, printing design, packaging style, and branding elements. By working closely with customers, we aim to ensure that customized products align with functional needs, regulatory standards, and market positioning in different regions.

With 4 new energy-saving and environmentally friendly automated production lines, including an automatic packaging machine, we are able to handle regular bulk orders while also accommodating customized projects with specific lead-time requirements.

The company has a total of more than 40 employees, including more than 10 professional and technical personnel. Ensuring stable output and consistent product standards.

Quality control is integrated into each stage of production, from raw material inspection to in-process checks and final product evaluation. First of all, we have a corresponding inspection after each process, and for the finalized product, we will do a full inspection according to the customer's requirements and international standards. 
Standardized procedures, routine equipment maintenance, and documented quality records help ensure that products meet agreed specifications before shipment.

When quoting a price, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. For mass production, we usually pay 30% in advance and then pay the balance when we see the bill of lading. Most of the payment method is T/T.

Shipments are arranged according to order volume, delivery schedule, and destination. Common options are sea freight, air freight, or other suitable logistics solutions. 
Usually we ship by sea, because we are in Hangzhou, we are only 150 kilometers away from Ningbo port, it is very convenient to export by sea. Of course, if the customer's goods are more urgent, we can also ship by air, Shanghai International Airport is very close to us.

Our products are mainly exported to Turkey, the United States, Germany, Japan, Spain, Italy, South Korea, Australia, Canada and dozens of other countries. Experience with different market standards and customer requirements helps us adapt product specifications and documentation to suit various international destinations.